How To Work With Us

Never business as usual.

How To Work With Us

Thoughts
Mckenzie Urquhart
a small studio
By 
March 30, 2022

Never business as usual.

Bandwidth

As you may have guessed, we’re small. We have 4 designers and 2 business ops roles. There was a time when we would take on as many as 6 clients at a time but it led to a tired team that didn’t get to focus on their own development or the evolution of the studio as a whole.

We decided to dial it back to a 1:1 client to designer balance max. Simply put, this ensures each project always has at least one designer’s primary focus. Each project has a minimum of 2 designers working together on it, however, that lifting of a project focus for each designer encourages a sense of responsibility and ultimately a super clear and attentive partnership.

Timeline

The minimum timeline for our design framework is 3 months. This timeline allows for all phases of the project to be completed, to the best of our ability, without any compromises. As we’ve learned (sometimes the hard way) this is the amount of time needed to keep the integrity of our tried and true process. It may be our minimum requirement, but we’re proud to have clients that we’ve been with for several years and running.


What We Look For

When we decide to take on a new project, we’re always looking for something different from past projects or something that will challenge us in new ways. Operating at capacity, we can only have 4 projects on the go, so it’s a big decision for us! The relationship we have with a partnering team and the design we get to do has a huge influence on each and every member of our team. From past experience, we’ve learned what we need from a client to create an exciting and happy partnership that leads to the outstanding design we get up for every day!


Here are our project must have’s;

  • Impactful The project aims to positively impact the community it’s building or serving.
  • Aligned — a small studio team supports the project mission
  • Exciting — The project gives us energy and get us excited about using our gifts.
  • Collaborative — The client has passion for the project and an eagerness to be involved and collaborate.


How We Work

Once we’re up and running and it’s impactful ✓, aligned ✓, excited ✓, we rely on that collaboration component for the entire duration of the project. Like we said above, it’s not just a nice to have, it’s a must-have. Spending time with our clients to collaborate and play is an essential part of our process. Deciding to spend our time together shows that we both care, creating a shared vulnerability that leads to deep insights and understandings. Not to mention, feedback is essential for us to iterate quickly and properly. Win-win.

Constantly collaborating also allows for one of our favorite things; flexibility! We've landed on the idea that groups of sprints can be chopped up into blocks (deliverables) that allow us to offer just enough structure while remaining flexible for client needs that pop up. When we collaborate, we course correct and accommodate client priorities way better.


Work With Us!

It's fairly simple, we love to chat and we always want to hear people speak passionately about their mission, and if we’re fit to help someone get there, we will!


Talk to you soon!

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Let’s talk strategy.

Schedule a call with our Identity Architect and see if it makes sense to work together.